Authentication
Learn how to access your IPAware Console account using multiple authentication methods.
Creating an Account
Standard Registration
Steps:
Start Registration
Click Start Free Trial on the login page
Enter your email address
Complete the Cloudflare Turnstile verification
Click Send verification code
Verify Email
Check your email for a 6-digit verification code
Enter the code in the console
Click Verify
If you don't receive the code, click Resend (available after 60 seconds)
Set Password
Create a strong password (minimum 8 characters)
Confirm your password
Click Create account
Welcome!
Your account is created
You'll be redirected to the dashboard
A new organization is automatically created for you
Invitation-Based Registration
If you've been invited to join an existing organization:
Steps:
Click Invitation Link
Open the email invitation
Click the invitation link
You'll be taken to the registration page with your email pre-filled
Set Password
Create a password for your account
Confirm the password
Click Create account
Join Organization
You'll automatically join the organization
Your role will be assigned based on the invitation
Note: Invitation links expire after a certain period. Contact the organization owner if your link has expired.
Sign In Methods
IPAware supports three different ways to sign in to your account:
1. Email & Password
The traditional authentication method.
Steps:
Navigate to the login page
Enter your email address
Enter your password
Complete the Cloudflare Turnstile verification
Click Sign In
Note: If you have 2FA enabled, you'll be prompted to enter your authenticator code after signing in.
2. Magic Link (Passwordless)
Sign in without remembering a password - we'll email you a secure link.
Steps:
On the login page, click Use Magic Link instead
Enter your email address
Complete the Cloudflare Turnstile verification
Click Send Magic Link
Check your email inbox
Click the link in the email to sign in automatically
Security: Magic links expire after a short period and can only be used once.
3. Passkey (WebAuthn)
Use biometric authentication or hardware security keys for the most secure login experience.
Steps:
On the login page, click Sign in with a Passkey
Your browser will prompt you to select a passkey
Authenticate using your device (fingerprint, Face ID, security key, etc.)
You'll be signed in automatically
Requirements: Passkeys must be registered first from the Settings page after signing in with another method.
Password Reset
Forgot your password? Reset it easily:
Steps:
Request Reset
Click Forgot? next to the password field on the login page
Enter your email address
Complete the Cloudflare Turnstile verification
Click Send Reset Link
Check Email
Look for an email with the subject "Password Reset Request"
Click the reset link in the email
Set New Password
Enter your new password (minimum 8 characters)
Confirm the new password
Click Update Password
Sign In
You'll be redirected to the login page
Sign in with your new password
Security: Reset links expire after 1 hour for security purposes.
Email Verification
Verifying a New Email Address
When you change your email address in Settings:
Verification Email Sent
A verification link is sent to your new email address
A notification is sent to your old email address
Click Verification Link
Open the email sent to your new address
Click the verification link
Email Updated
Your email is now updated
You'll be signed out and need to sign in with the new email
Reverting an Email Change
If you didn't request the email change or made a mistake during it:
Open Revert Email
Check the notification sent to your old email
Click Revert this change
Email Restored
Your email is restored to the original address
The unauthorized change is cancelled
Two-Factor Authentication (2FA)
If 2FA is enabled on your account, you'll need to provide an additional code after entering your password.
During Login:
Enter your email and password
Click Sign In
You'll be prompted for a 2FA code
Open your authenticator app (Google Authenticator, Authy, etc.)
Enter the 6-digit code
Click Verify Using Recovery Code: If you don't have access to your authenticator app:
On the 2FA screen, click Use Recovery Code
Enter one of your recovery codes
Click Verify
Important: Each recovery code can only be used once. Store them securely!
Security Best Practices
Password Guidelines
Use at least 12 characters
Include uppercase and lowercase letters
Include numbers and special characters
Don't reuse passwords from other services
Use a password manager
Account Security
Enable 2FA for additional security
Register a passkey for passwordless authentication
Review active sessions regularly
Use magic links on trusted devices only
Never share your password or recovery codes
Session Management
Sign out when using shared computers
Review and revoke unknown sessions from Settings
Each session shows device, location, and last activity
Troubleshooting
Can't Sign In
Check these common issues:
Incorrect password: Use the password reset feature
Email not verified: Check your inbox for verification email
Account suspended: Contact support at [email protected]
2FA code not working: Ensure your device time is synchronized
Not Receiving Emails
Try these solutions:
Check your spam/junk folder
Verify the email address is correct
Wait a few minutes - emails can be delayed
Try resending the email
Contact support if issues persist
Passkey Not Working
Common fixes:
Ensure your browser supports WebAuthn
Check that your device/security key is properly connected
Try a different passkey if you have multiple registered
Clear browser cache and try again
Next Steps
After signing in:
Set up your first API key
Invite team members
Configure security settings
Review your usage
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